Marvin Hester
Marvin HesterPresident & Founder
Marvin Hester uses the same determination he guides RSI with to focus on mountain bike riding during his free time. He won the Texas State Mountain Bike Championship using that determination.
Scott Hester
Scott HesterVice-President / Owner
Scott Hester likes to help people out while continuing to grow the RSI brand. As a past president of CFESA, he can help you grow your business too.
George Knight
George KnightConstruction Manager / Owner
When George Knight is relaxing after planning a white glove install for you, he likes to hunt exotic game in South Texas.

Our Valuable Team Members

Katie Green
Katie GreenCustomer Service Manager
Katie Green has been a part of the RSI family since 2001. She knows the ends and outs of RSI and works on making sure operations are running smoothly.

She is here to help and assist with anything you may need. Outside of RSI she keeps busy with her 3 daughters and a husband.

Chris Akins
Chris AkinsConstruction Project Manager
Chris Akins will work with you to create an outstanding install for your business. Together with George, they can make things go smoothly for you.
Barry Carson Sr.
Barry Carson Sr.Regional Manager
Barry Carson has been with RSI for over twenty years. He continues to help customers improve their business by providing the support and expertise you need.
Mike New
Mike NewRegional Manager
Mike New focuses on building relationships with customers and staff. He will guide you in your endeavors just as he also guides his crew at RSI.

David Hester
David HesterSales
David Hester grew up at RSI and has refrigeration in his blood. Tell him your needs and he can help you design the perfect project answering questions you didn’t know to ask.
Kristy Edwards
Kristy EdwardsPerformance Maintenance Manager
Kristy is your go-to person for all your Performance Maintenance needs. Cleaning your equipment on a regular basis is vital for keeping those ice machines, walk-ins and reach-ins running properly.

She can set you up on a routine maintenance schedule, and manage the performance maintenance cleaning of your equipment for you so you have one less thing to handle.

Give her a call today!

Mark Burden Jr.
Mark Burden Jr.Customer Advocate
Mark Burden has many years of restaurant operation experience under his belt and feels his experience allows him a better understanding of the day to day issues and concerns of our customers.
Roy Mennel
Roy MennelParts Department / IT
When Roy Mennel isn’t helping in the parts department, he is supporting the RSI family by making sure their technology is performing smoothly.

Vickie Poe
Vickie PoeAccounts Receivable
Vickie Poe pays special attention to the numbers and details. That helps you know your project will remain on track and on time. Vickie says”When I’m not slaving at RSI…LOL, when I’m not at work I like to spend time with my family.”
Barbara Carson
Barbara CarsonAccounts Payable
Barbara Carson is another long time RSI family member. She focuses on the details so you can focus on improving your business. She also likes to relax by taking a summertime cruise, fishing and going to church :)
Nick Salcher
Nick SalcherParts Department
Nick Salcher has forgotten more about parts than you might ever remember. If you have questions, he is the man to help you. Plus Nick enjoys reading, working on sudoku puzzles, and video games. Additionally, he likes attending custom car shows with his wife of 25+ years.
Josh Bridgewater
Josh BridgewaterField Development Manager
Josh is good at getting the best out of people and making sure RSI runs as efficiently as possible.

 John Orr
John OrrTechnical & Training Manager
John Orr has the ability to make technical information simple and understandable. He also has enough experience to know what is important for our technicians to know and the best way to teach it.
Mistie BeardmoreWarranty administrator
Mistie Beardmore can help you with your warranty issues and make a normally painful process pleasant and fun. Mistie enjoys capturing the important moments for people with photography in her free time.
John SanchezParts manager
John Sanchez keeps our technicians stocked with the parts they need to keep your equipment running. John is always eager to lend a helping hand to the team. He enjoys relaxing at his ranch with his family in his free time.
Dispatch Team
Our dispatch team is a vital part of our operations. They work closely with our regional managers and technicians behind the scenes to make sure your service requests get the attention they need and we get you up and running in a timely manner.